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Customer Service Advisor

Ernest & Co Recruitment Limited
Posted 15 hours ago, valid for 18 days
Location

Andover, Hampshire SP110HS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Service Advisor is a fully remote role with a 12-month contract based in Andover, Hampshire.
  • Candidates should have at least 2 years of customer service experience, preferably in a contact center.
  • The role offers a full-time schedule from Monday to Friday, with an annual salary of £23,900.
  • Responsibilities include assisting customers with inquiries and ensuring accurate completion of documentation.
  • Applicants must possess strong communication skills, IT proficiency, and the ability to work independently, along with the willingness to travel to the office as needed.

Are you seeking a fully remote role yet live within a feasible distance to Andover,Hampshire for ad-hoc trips to the office?

The role of Customer Service Advisor will suit you if you have customer service experience and ideally are used to working remotely.

The role of customer service advisor is a 12 month contract role. It is full-time position (Monday-Friday 0900-1700) with an annual salary of £23,900 per year.

The role of Customer Service Advisor is a varied and interesting role where you will be trained in several areas of the business. Day to day you are speaking with customers and providing a first class service. You will be assisting customers with general enquiries, following up on a multitude of queries and ensuring all administration and documents are completed accurately.

Essential requirements:

  • You have at least 2 years’ experience within a customer services role (ideally contact centre experience)
  • You are a confident communicator with a friendly and professional telephone manner
  • You have strong IT skills and can pick up new systems with ease
  • You can work independently and are a natural problem solver
  • You have strong interpersonal skills and enjoy working as part of a small team
  • You have excellent attention to detail and strong grammatical skills
  • You are fluent in English (both speaking and writing) with eligibility to work in the UK
  • You are able to travel to Andover for ad-hoc office days

We seek a professional and down to earth individual to join an extremely friendly team who will offer training and development for the right person. If you are looking to find a role which can offer you variety and a great working culture, then apply ASAP!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.