Customer Service CoordinatorPertemps are currently recruiting for an experienced Customer Service Coordinator to join a leading equipment rental business based in Andover. This is a full-time position and is fully office based.Responsibilities as a Customer Service Coordinator:- Deal with enquiries through inbound calls- Support sales process from enquiry to delivery- Completing quotations using information from the sales team- Managing Key Accounts and building key business relationships- Taking service enquiries and solving customer queries- Analysing customer needs and delivery of service plans against them- Working closely with internal teams to provide the best possible customer experience- Overseeing large contract business, ensuring all needs are meeting SLA's- Being a senior member of the team and supporting the administrators- Attend customer facing meetings as requiredRequirments for this position:- Previous customer service and sales support experience- Ability to multitask and work in a fast-paced environment- Strong written and verbal communication skills- Great attention to detail- Own transport- Proven experience of managing key accountsThe Role:- Monday to Friday 8.30 - 17.30- £30,000 - £35,000 depending on experience- 25 days holiday plus bank holidays- Office basedIf you are interested in this Customer Service Coordinator position, please apply below or get in touch with Jemma at Pertemps.
Back to searchCustomer Service Coordinator
Pertemps Basingstoke
Posted 3 days ago, valid for 7 days
Andover, Hampshire SP110HS, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- Pertemps is seeking an experienced Customer Service Coordinator for a leading equipment rental business located in Andover.
- The role involves handling inbound enquiries, supporting the sales process, and managing key accounts to ensure customer satisfaction.
- Candidates must have previous customer service and sales support experience, along with strong multitasking abilities and communication skills.
- The position offers a salary between £30,000 and £35,000, depending on experience, and includes 25 days of holiday plus bank holidays.
- This is a full-time, office-based role with working hours from Monday to Friday, 8.30 AM to 5.30 PM.
