Back to search
Do you have a passion for exceptional customer service? Are you motivated to inspire a dynamic team? Do you want to make a real impact in a thriving environment? Our client islooking for an Inbound Sales Customer Service Team Leaderto join their busy team in Andover,who will not only undertake the transactional elements of the customer needs but will take charge of the accountably of the department. Youll drive team motivation and productivity, ensuring that each interaction enhances our reputation for excellence. Collaborating with various departments, youll manage customer enquiries, oversee complaint resolution, and conduct daily huddles to maintain focus on team objectives. Your leadership will cultivate a supportive and high-performing culture where every team member is equipped and prepared to excel. This is your opportunity to create a WOW factor for our customers and nurture lasting relationships!
As our Customer Service Team Leader, you will take charge of delivering outstanding customer care that leaves a lasting impression. Youll drive team motivation and productivity, ensuring that each interaction enhances our reputation for excellence. Collaborating with various departments, youll manage customer enquiries, oversee complaint resolution, and conduct daily huddles to maintain focus on team objectives. Your leadership will cultivate a supportive and high-performing culture where every team member is equipped and prepared to excel. This is your opportunity to create a WOW factor for our customers and nurture lasting relationships!
Hours of Work:08:30 17:30
Salary:£30,000 to £34,000 DOE
Customer Service Team Leader Requirements:
- Proven experience leading and managing teams effectively.
- Strong interpersonal skills with a focus on customer care.
- Excellent conflict resolution and negotiation abilities.
- A commitment to continuous improvement and team development.
Meet the Organisation: Who We Are and What We Do
At Strukta, we pride ourselves on delivering top-notch customer service within the construction industry. Our team is dedicated to not only meeting but exceeding customer expectations by fostering strong relationships and maintaining our reputation for quality and reliability. Together, we create an environment that encourages growth, teamwork, and innovation.
If you think you are suitable for this Customer Service Team Leader role, please apply now! Your next career adventure awaits!
