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Job Title: Administrator
Salary: £15.57 per hour
Location: Andover, Anton Mill
Hours: Part-time. 28 hours (5 days per week on-site) Mon - Friday.
Contract: Temporary with career progression opportunities.
All roles are fully office based.
About this Opportunity.
Our client, a leading financial institution, is seeking a dedicated and customer-focused Administrator to join their team in Andover. This role involves providing excellent administrative support and ensuring smooth day-to-day operations.
Why Lloyds Banking Group?
Join and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here.
This role requires meticulous attention to detail and accuracy to ensure LBG quality checking complies with company standards and financial industry best practice. Consistently working to time sensitive deadlines, while prioritising high volumes of work. It also requires collaborating with and supporting other departments.
Ensuring all legal requirements have been met and working with confidential information.
Reviewing Security Amendments release offers, to ensure all credit conditions and standard terms and conditions have been satisfied.
Quarterly FCA training completed to maintain awareness of up-to-date regulatory guidelines: Fighting economic crime - money laundering. Conduct rules. Data privacy and records management. Annual compliance certification.
Checking all documents from the Loan Servicing team to ensure there are no errors (grammatical, numerical, or otherwise) before they are sent to the customer or Solicitor. Ensuring that a source of funds has been obtained from the customer, to satisfy anti-money laundering regulations.
Key Responsibilities:
Answering and directing phone calls in a professional manner
Assisting customers with inquiries and providing exceptional customer service
Managing and organizing office documentation and records
Scheduling and coordinating meetings and appointments
Booking conference rooms
Preparing and editing correspondence, reports, and presentations
Handling incoming and outgoing mail and deliveries
Maintaining office supplies and inventory
Supporting various administrative tasks as needed
Collaborating with team members to ensure seamless workflow and efficient processes
What you'll need:
Previous experience in Business Support Admin or a similar role
Strong ability to manage multiple activities and prioritize workload effectively
Exceptional attention to detail
Experienced in customer contact and emails
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to handle confidential information with discretion
High school diploma or equivalent; additional qualifications in Office Administration are a plus.
If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
