- Allocating client payments to maintain precise records
- Serving as the main point of contact for clients on financial matters
- Managing payment processes, following up on missed payments, arranging resolutions and issuing reminders
- Maintaining comprehensive reports on client payment statuses
- Conducting phone calls, letter and email outreach with clients to address payment issues and follow ups
- Managing case cancellations when necessary, based on client payment resolution and status
- Performing regular bank reconciliations to ensure accuracy and up-to-date financial records
- Experience in a similar role, such as Finance Assistant / Accounts Assistant / Sales Ledger Clerk / Accounts Receivable Clerk / Finance Administrator / Accounts Administrator
- To be a confident communicator, comfortable making and receiving phone calls and emails
- A desire to grow and learn in a finance role
- Strong Excel skills
- 30 days annual leave plus bank holidays
- Flexible working hours
- Cash health plan
- Death in service benefit
- Free, onsite parking