Shared Services Support Officer

Brook Street is excited to announce an opportunity for a Shared Services Support Officer. This role is essential in supporting the Recruitment and Selection Shared Services Centre and offers a dynamic work environment.

Location: Armagh

Band: 3

Salary: 11.67 per hour

Hours: Full-Time (37.5 hours per week, Monday to Friday, 9 AM - 5 PM)

Contract Duration: temp ongoing

Key Responsibilities:

• Process and deliver all end-to-end recruitment and selection activities in line with best practices.
• Assist in resolving escalated issues from the Recruitment and Selection Shared Services Centre.
• Create and review databases and reports to monitor recruitment activities and identify risks.
• Communicate system-related issues to the Recruitment and Selection Team Leader.
• Audit transactions and data entries to maintain accurate records.
• Provide comprehensive administrative support for effective recruitment processes.
• Deliver excellent customer service by addressing queries from employees regarding systems, policies, and procedures.

Qualifications:

Minimum of five GCSEs including English Language and Maths (Grades A-C) and 18 months of relevant experience within a recruitment setting.

Skills Required:

Strong organisational skills with the ability to prioritise tasks effectively.

Excellent verbal and written communication skills.

Proficiency in using various software applications related to HR processes.

If you are motivated, detail-oriented, and ready to contribute to a supportive team environment, we want to hear from you!

How to Apply:

To apply for this position, please submit up to date CV via the apply link or call the branch and ask to speak with Ciara McKee