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IT Project & Support Engineer

Reed
Posted 6 days ago, valid for a month
Location

Ascot, Berkshire SL5 9AG

Salary

£55,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Position: IT Project & Support Engineer
  • Job Type: Full-time
  • Location: Ascot
  • Salary: Up to £55,000 per annum
  • Experience Required: Significant experience in hardware, operating systems, and software.
IT Project & Support Engineer 
  • Job Type: Full-time
  • Location: Ascot
  • Salary: Up to £55,000 per annum 

IT Project  Engineer required to join a global organisation to enhance their IT infrastructure and support the IT Manager on a number of IT Projects. The ideal candidate will have a strong background in working IT projects, system maintenance, and technical support, ensuring robust network performance and security.

This is a really exciting role which will give the chosen candidate the chance to work in a blended role across both IT Projects and IT Systems Support and maintenance. You will work as part of a small IT Team which give the chance the work with a wide range of technology and systems. 

Day to Day of the Role:
  • Support the IT Manager in defining and agreeing on project scope, outputs, timescale, quality, and cost criteria to ensure business requirements are understood and agreed upon.
  • Establish efficient and effective project delivery structures, roles, and teams within departments.
  • Assist in the maintenance and upgrade IT infrastructure, including network, routers, and firewalls.
  • Troubleshoot and resolve network issues and Adaptive Defence 360 system concerns.
  • Manage network security and securities on routers and firewalls.
  • Provide IT support to staff and address issues related to the company’s systems.
  • Maintain and develop SharePoint, Compliance, Exchange, and Team sites.
  • Administer the company’s Microsoft 365 tenant and setup.
  • Manage Active Directory users, permissions, and policies.
  • Deploy IT hardware and set up profiles using iTunes.
  • Resolve issues with phone systems, including mobile devices.
  • Support franchisees with IT-related issues.
  • Create test environments for software system development and improvement.
  • Assist with ad hoc IT requirements as directed by the IT Manager.
Required Skills & Qualifications:
  • Proven experience with project planning from conception to delivery.
  • Experience in working on a range of IT Projects 
  • Significant experience in hardware, operating systems, and software.
  • Background in computer operations, technical support, systems programming, and project management.
  • Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange.
  • Knowledge of Microsoft Group Policy, Installation Rollout, and InTune
  • Familiarity with web-based hosting, data integration, websites, and SSL certifications.
  • Skilled in setting network and SharePoint permissions.
  • Competence with SQL management and scripting.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.