Back to searchFood and Beverage Operations Manager
Scattergoods Agency
Posted 15 hours ago, valid for 20 days
Ascot, Berkshire SL5, England
£45,000 per annum
Full Time
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Sonic Summary
- Our client, a 5-star hotel near Bracknell, is seeking a Food and Beverage Operations Manager to assist in developing and delivering the Food & Beverage strategy.
- The role requires a minimum of 5 years of relevant experience in a similar position within a 5-star hotel environment.
- The position offers a competitive salary plus service charge, along with excellent benefits such as complimentary stays and discounts.
- Key responsibilities include achieving KPIs, overseeing team training, managing guest feedback, and ensuring compliance with health and safety regulations.
- Candidates should possess strong leadership skills, food and wine knowledge, and a hotel school diploma or equivalent.
Job Overview
The Food & Beverage Operations Manager will assist the Director of Food & Beverage in the development and delivery of the Food & Beverage strategy across the business, ensuring exceptional guest experience that is consistent with brand guidelines and food hygiene and health & safety legislation. As a key member of the leadership team this role would participate in and drive the strategic direction of the business.
This Food and Beverage Operations Manager position offers a very competitive salary + excellent benefits including:
*Competitive salary + service charge
*Complimentary stays
*Excellent Food & Beverage discounts
*£1,000 Refer a friend bonus scheme
*World-class learning and development opportunities
*Social events throughout the year
*Free Meals on Duty
*Discounts with 1000's of retailers
*+ More!
Key Responsibilities
*Support the Director in implementing Food & Beverage strategy, ensuring quality and brand consistency.
*Achieve KPIs, exceed guest expectations, and maintain strong supplier relationships.
*Oversee recruitment, training, and team retention, while fostering collaboration across departments.
*Manage communications, address guest feedback, and drive continuous improvement.
*Ensure efficient use of resources and motivate the team for excellent customer service.
*Ensure compliance with regulations, benchmark performance, and manage staffing and scheduling.
*Lead by example, provide personalized guest Service, and maintain cleanliness and organization.
*Monitor performance, achieve financial and engagement targets, and ensure accurate billing.
*Develop the team's skills through training, reviews, and coaching, while collaborating with other departments for
smooth operations.
*Assist the Director of Food & Beverage with EBITDA generation within Food & Beverage.
*Assist the Director of Food & Beverage with financial KPI's, once agreed.
*Assist the Director of Food & Beverage in the delivery of all Food & Beverage capex projects - on time and on budget.
*Create/maintain the Food & Beverage budget in conjunction with the Director of Food & Beverage, producing forecasts when required.
*Pursue new revenue earning opportunities to facilitate additional experiences and profit streams.
*Manage department stock and ordering process while controlling operating costs, payroll and departmental expenses against the P&L
Requirements & Desirables:
*Hotel school diploma or equivalent
*5-star hotel experience
*Previous similar experience
*Food and wine knowledge
*Commercial and Business awareness
*Excellent interpersonal skills
*Leadership, Influencing and Training skills
*Complaint handling/Problem-solving
*Motivator
If you are a Food & Beverage Operations Manager looking for a fantastic new opportunity in a 5-Star environment, then this is the role for you!
Scattergood's are acting as an agency on behalf of this vacancy. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. For this position, and other live vacancies, please visit our website
