Retail Assistant

Retail Assistant | Customer Service | Ascot | £12 per hour | Part-time/Full-time Opportunities

Please note: You must be 18 or over to apply for this role.

About Us

A leading provider of immersive and memorable family experiences, dedicated to delivering exceptional customer service and unforgettable moments. As the business continues to grow, it is looking for passionateRetail Assistantsto join the team in Ascot. If you have experience in retail, customer service, or sales, and are enthusiastic about providing a positive customer experience, this opportunity is for you!

The Role:

As aRetail Assistant, you will be the face of the brand, ensuring that every guest has a seamless and enjoyable shopping experience. This is a fantastic opportunity for individuals with a background incustomer service,sales, orretailto join a fast-paced and collaborative environment. Youll engage with families, offer product recommendations, and ensure the store is well-stocked and organized.

Key Responsibilities

• Customer Engagement: Welcome guests, provide excellent customer service, and assist them in selecting products.
• Sales Support: Demonstrate and promote products, including toys, games, and gifts, to enhance the customers shopping experience.
• Store Maintenance: Ensure the retail area is clean, well-organized, and fully stocked.
• Product Knowledge: Develop a strong understanding of the product range to recommend appropriate items to customers.
• Upselling: Offer additional products and services to maximize sales and improve customer satisfaction.
• Team Collaboration: Work closely with team members to maintain high operational standards and achieve sales goals.

Key Skills and Attributes

• Retail or Customer Service Experience: Previous experience in aretailorcustomer servicerole is highly desirable.
• Excellent Communication Skills: Ability to engage with customers in a friendly and professional manner.
• Sales-Oriented: Passion for helping customers and maximizing sales opportunities.
• Team Player: Enjoy working as part of a dynamic team in a fast-paced environment.
• Attention to Detail: Strong organizational skills with an eye for maintaining store presentation standards.

Benefits

• Competitive Pay: £12 per hour.
• Flexible Shifts: Part-time and full-time positions available, ideal for those looking for flexible working hours.
• Training and Development: Comprehensive training provided to help you excel in your role.
• Supportive Team Environment: Work with a friendly, collaborative team in a positive work culture.

If you have a passion forretail,customer service, and creating memorable experiences for guests, apply now to join this team!