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Customer Service Representative

Teleios Recruitment
Posted 13 hours ago, valid for 22 days
Location

Ashbourne, Derbyshire DE6, England

Salary

£25,700 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Customer Service Representative is located in Ashbourne and offers a salary starting from £27,500 per annum plus a 4% bonus.
  • The role involves managing a group of assigned clients to help safeguard revenue and retain customers.
  • Candidates should have experience in a similar role, preferably within a manufacturing background, and possess strong organizational and communication skills.
  • Proficiency in Microsoft Office products and experience with CRM systems is required, along with the ability to work well under pressure.
  • Flexibility in working hours is necessary for seasonal peaks, and the role requires excellent time management skills.

Title: Customer Service Representative

Location: Ashbourne

Salary: from 27,500PA + 4% bonus

As a Customer Service Representative you will be responsible for a group of assigned clients and your goal will be to help safeguard our revenue and retain clients. Reporting to the Customer Service Manager, you will be working in a fast-paced environment responsible for processing customer's orders in a timely and professional manner.

Brief overview of duties:

  • Communicate with customers, providing excellent service
  • Process customer orders in and resolving order issues
  • Administration duties
  • Data Entry
  • Telephone Duties
  • Daily reporting
  • Dealing with external custom and suppliers

About You :

  • Experienced in working in a similar role and manufacturing background.
  • You will be highly motivated, self-disciplined and adaptable individual with excellent organisational and communication skills.
  • Competent in all Microsoft Office products; Word, Excel, and PowerPoint
  • Experience with CRM systems & practices
  • Ability to communicate at all levels
  • Excellent time management
  • Works well under pressure and flexible in working hours for seasonal peaks.

#Customer Service Representative #Customer service advisor #customer service coordinator

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