Volunteering & Community Assistant

Working with the Senior Volunteering & Community Officer, you will support the daily organisation of volunteering and provide administration and event support. You will work closely alongside the varied team of volunteers, helping them get the best from their volunteering journey.

Hours: 15 hours a week. The main working days for this position are Thursdays and Fridays. This role also includes occasional weekend working.

Duration: Permanent

Salary: £11.64 an hour

Interview date: 11th December 2024

A DBS check will be required for this role as the post will be supporting and regularly working with children under 16 as part of Work Experience placements, and supporting our volunteering partnerships with special educational needs schools. 

The Children’s Country House at Sudbury is a new visitor offer for children and families, offering a playful heritage day out. We opened in Spring of 2022. Over the past few years, Sudbury’s family audience has grown substantially, and children are vitally important to our future. We’ve worked alongside children and their families to design a heritage attraction that works for them and makes them feel engaged and empowered. Every member of our team will be focused on the key goal of engaging children with heritage and making our work as playful, accessible and inclusive as possible. We have the highest standards of conservation and care for our collections and buildings, and we carry out this purpose with and for the children who visit us. Our offer is unique, deeply authentic and profoundly impactful as is the team that works here. 

Click here for more information about this location

You'll be responsible for internal communication with volunteers through emails, newsletters, telephone calls and meetings. You'll support all aspects of volunteer recruitment, selection and recognition, ensuring a positive and inclusive volunteering experience. You'll also support with volunteering events, and lead onsite community volunteering opportunities such as work experience.

• Good organisational skills and attention to detail 
• Good interpersonal and communication skills 
• Ability to multi-task and work in collaboration with other departments 
• Ability to work well in a team 
• Good IT skills (Microsoft Office)
• Willingness to work alongside volunteers and able to support volunteers to perform at their best

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme 
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.