Agricultural Service Administrator

Location: Great Chart

Full Time / Permanent

Competitive

The Company

Haynes Bros. Ltd, established in 1790, is the largest and most trusted agricultural dealer in Southeast England. We are proud to be a leading supplier in the agricultural industry, delivering premium machinery, parts, and services to farmers and agricultural businesses.

We are seeking a dedicated Agricultural Service Administrator to join our dynamic team. This is a fantastic opportunity for someone passionate about agriculture with strong administrative skills to thrive in a supportive and forward-thinking environment.

The Role

As an Agricultural Service Administrator, you will play a vital role in ensuring the smooth operation of our service department. Your responsibilities will include:

Warranty and Service Administration

• Managing warranty input and claims, ensuring deadlines are met and records are accurate.
• Conducting warranty audits and coordinating part returns in line with company procedures.
• Administering extended warranties for all brands.
• Liaising with the Service Manager regarding ongoing claims and unresolved issues.

Invoicing and Reporting

• Processing and finalising invoices for retail, warranty, and internal jobs, ensuring margins are maintained.
• Generating weekly and monthly reports for senior management.
• Collaborating with the accounts team to resolve coding and debt queries.

Operational Support

• Coordinating the telematics system to ensure adherence to service schedules.
• Managing clock cards, holiday forms, and other administrative tasks for assigned depots.
• Supporting health and safety audits, including PPE checks, vehicle health inspections, and fire checks.

Customer and Team Support

• Answering depot calls and resolving queries in a professional and timely manner.
• Traveling between branches to address warranty or invoicing issues as required.
• Assisting with implementing new technologies to improve workshop efficiency.

About You

We’re looking for someone who is:

• Hardworking and reliable: You take pride in delivering high-quality work.
• Team-oriented: You value collaboration and enjoy supporting others.
• Detail-focused: You excel in organization and have an eye for accuracy.

Experience in service or warranty administration, and proficiency in software systems, will be advantageous.

What We Offer

• A full-time, Monday to Friday position with opportunities for professional growth.
• Competitive salary.
• The chance to work for a well-respected company with over 230 years of history in the agricultural sector.

Closing date 24th December 2024.

Please note that only shortlisted candidates will be contacted.

Important Information

We welcome applications from candidates of all backgrounds and are committed to providing equal opportunities.

We do not accept speculative CVs from agencies and will not be responsible for any associated fees.

Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.

We ask that all applicants already have Right to Work UK documentation in place and on file.

We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion.

Interpersonnel is an equal opportunities employer. All our current vacancies are on our website - search "Interpersonnel Kent"