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Customer Service Operator

Reed
Posted 14 hours ago, valid for 15 days
Location

Ashford, Kent TN27 0DN

Salary

£29,203 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for an experienced Customer Service Operator on a 6-month fixed-term contract.
  • The role involves managing customer requests, key accounts, and generating reports for management.
  • Candidates should have experience in order processing and proficiency in Microsoft Office, with food industry experience preferred.
  • The salary for this role is £29,203.20 annually, prorated for the contract duration.
  • The working hours are Monday to Friday from 08:00 to 17:00, requiring relevant experience in customer service.

Are you an experiences Customer Service Operator, looking for a new position?

I am currently working with a client, who are looking for a Customer Service Operator to join their team on a 6 month FTC.

Responsibilities for the Customer Service Operator role –

  • Manage day to day requirements and requests of customers and clients. Communicating these effectively and resolving any issues.
  • Manage key accounts through sales contacts within the business, as well as with buyers for customers.
  • Respond to queries in a professional and timely manner.
  • Generate reports based on statistics and communicate these to management.
  • Provide clear communication across multiple departments within the business.

Requirements for the Customer Service Operator role –

  • Experience of order processing via email and over the phone is essential.
  • Proficient in Microsoft Office (Outlook, Word etc.)
  • Excellent communication skills both written and verbal.
  • Experience of working within the food industry is preferable.
  • Experience with using SAP system is desired but not essential.

Extra information for the Customer Service Operator role –

  • Office Based.
  • Monday – Friday 08:00 – 17:00, with an hour lunch break.
  • £29,203.20 Annual salary (Pro rata, based on the 6 month contract duration)
  • 21 days annual leave, plus bank holidays (Pro rata, based on the 6 month contract duration)
  • Cycle to work scheme.

If you are interested in the Customer Service Operator role, please submit your CV below.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.