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Seeking a vibrant, family run company?If you're passionate about cars, love interacting with people, and thrive in a dynamic environment, this could be the perfect role for you!Why Us?
- Join a close-knit business where your ideas matter and your contributions are celebrated.
- Enjoy a competitive salary and benefits package, because hey, we believe in rewarding greatness!
- 25 days holiday plus BH's
- Free parking
- Bonus
- Company Car
- Healthcare plan
- Pension
- Customer Service:Engage with customers at the front counter, online, and over the phone, attentively listening to their needs and providing courteous, professional assistance.
- Information Management:Gather necessary information from customers and accurately document it in repair orders, providing Technicians with clear guidance for their tasks.
- Customer Satisfaction:Maintain strong, positive communication with customers throughout their experience, ensuring their satisfaction with our services.
- Resource Optimisation:Efficiently utilise available hours to maximise productivity.
- Sales & Upselling:Actively promote additional services and repairs to enhance customer value and increase department revenue.
- A passion for cars and outstanding customer service standards.
- Superb communication and negotiation skills.
- Previous experience in a Service Advisor role.
- Good Microsoft Office competency.
- Impeccable personal presentation.
- Confident, efficient and well organised.
