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Customer Services Manager - Ashford - 35K

The Workplace Consultancy
Posted 12 hours ago, valid for 14 days
Location

Ashford, Kent TN23 8AF

Salary

£40,000 - £48,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client is seeking a Client Services Manager to join their team in providing business flexspace solutions.
  • The role requires a minimum of 3 years of experience in operational management of a business center or similar environment.
  • The successful candidate will be responsible for enhancing sales and financial performance while ensuring exceptional customer service.
  • Key skills include strong administrative, organizational, communication, and leadership abilities, along with networking skills to maximize revenue opportunities.
  • The salary for this position is competitive, reflecting the candidate's experience and expertise.

My client provides business flexspace solutions who are looking for a Client Services Manager to join their team.

The successful candidate will play an integral role promoting our office space in the property community. This is a key role in enhancing sales and ultimate financial performance of the centre.

Reporting to the Directorship, the candidate will demonstrate excellent administrative, organisational and communication skills, be confident, show attention to detail, enthusiasm, adaptability, ability to multi-task and work under pressure, is highly motivated and proactive with a desire to contribute to the company more widely and a commitment to client/customer service. The ability to be a team player will be vital.

Initial Objectives:To be accountable for the financial and operational performance of the centre.To attract new clients and ensure the retention of existing clients with a view to maximising revenues.Overall management, control and accountability for the financial and commercial performance of the centre.Management of financial procedures.Provision of exceptional customer service whilst ensuring operational efficiencies.

Key Skills:

Experience in the operational running of an environment similar to the size/character/quality of a Business Centre Or Previous experience in the running of an office preferred • Networking skills and the ability to maximise revenue opportunities • Leadership skills/Team management • Communication/Negotiation skills

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.