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Responsibilities:
- Coordinate and oversee the end-to-end transportation process for Air/Sea Freight shipments, from origin to destination.
- Negotiate rates and contracts with carriers and service providers, ensuring competitive pricing and service levels that meet customer expectations.
- Arrange for the timely and accurate documentation of shipments, such as bills of lading, customs declarations, and transportation contracts, in compliance with relevant regulations.
- Monitor and track shipments, providing regular updates to clients on the status and resolving any issues or delays that may arise.
- Coordinate customs clearance processes, working closely with customs brokers to ensure compliance with import/export regulations and documentation requirements.
- Maintain strong relationships with clients, addressing their inquiries, providing solutions, and ensuring their satisfaction with our services.
- Identify opportunities for process improvements, cost savings, and operational efficiencies within the Ocean/Sea Freight transportation department.
Requirements
- Minimum 1 year of experience in Air or Ocean Imports
- Has good knowledge of all aspects of shipments (Imports from point of origin to destination
- Has knowledge and experience of customs procedures and documentation
- Has confident and effective communication skills (verbal and via email), with the ability to build relationships with customers
- Has full knowledge of all Incoterms as appropriate to Imports
- Can collaborate with the customer to provide the best service available within the time constraints provided & can consistently meet deadlines in a timely manner
Benefits
- Salary Range - 30k to 38k (Depending on Experience)
- Mon to Friday Shift Pattern - 9 to 17:30
- Annual Salary Review
- Annual Bonus
- 25 Days Holiday + Bank Holidays
- Pension
