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Telesales Advisor

New Appointment Group
Posted a month ago, valid for 3 days
Location

Ashford, Kent TN24, England

Salary

£22,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The QMS Manager position is a part-time role within the insurance industry, requiring 18 to 22 hours of work per week.
  • The primary responsibilities include developing and maintaining the Quality Management System (QMS), performing audits, and ensuring compliance with regulations.
  • The salary for this position is £30,000 on a full-time equivalent basis, with additional benefits such as 26 days of holiday and health plans.
  • Candidates should have a proven track record in QMS development, auditing experience, and possess a full, clean UK driving license for travel between offices.
  • A commitment to quality and compliance, along with strong communication and organizational skills, is essential for this role.

QMS Manager

We are supporting our well-known client in the insurance industry in their search for a Quality Management Manager, on a part-time basis. You will be responsible for developing and maintaining the Quality Management System (QMS), in order to drive efficiencies and strive to continually improve business processes.

Part-time hours of between 18 to 22 per week, between Monday to Friday 9am to 5pm. There is flexibility to a working pattern which will be discussed.

Salary is £30,000 full-time equivalent. Benefits include:

  • 26 days holiday (pro-rata) + bank holidays (The option to buy or sell 5 days after probation)
  • Birthday off
  • Health Shield - Cash back plan and Death in Service
  • Free parking at all offices
  • Friday fruit delivery and one or two annual company trips a year

Duties to include:

  • Develop and maintain QMS documentation, perform QMS audits, and provide QMS training.
  • Ensure quality standards are met & ensure compliance to applicable regulations.
  • Prepare high quality audit reports to assist with system development and training.
  • Be an ambassador for quality processes & provide education, training & advice to all staff.
  • Understand the regulatory requirements of the company & ensure compliance.
  • Build and maintain effective working relationships.
  • Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, company compliance and other procedures.

It is an essential requirement of this role that the candidate has their own transport and a full, clean, UK driving licence, as you will be required to visit the other two offices in east Kent from time to time.

The ideal candidate will have:

  • A proven track record in developing & maintaining QMS systems
  • Experience of carrying out audits on a quality system
  • Strong research and analytical skills, and good maths & problem-solving skills
  • Effective and professional verbal and written communication skills
  • Excellent attention to detail and organisational skills
  • Good IT skills especially Microsoft Office, CRM systems, data systems etc
  • Able to manage own workload and able to work effectively under pressure
  • Great team working, build relationships through positive behaviours, honesty, & integrity.
  • Focus on continuous improvement, able to use own initiative
  • Commitment to quality & compliance with procedures/regulations
  • Own transport & full UK driving licence

Desirable attributes would be:

  • Experience in a regulated environment
  • Knowledge of insurance sector
  • Experience of ISO9001

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Email:


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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.