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Our client, a leading company in the water sector, is currently seeking a dedicated and skilled Service Engineer to join their team in Kent. This permanent role requires a background in the water industry, particularly with a solid understanding of pumps, piping, valves, and control systems in chemical dosing.
Key Responsibilities:
- Travelling to client sites, including clean water and waste water sites, to perform servicing, reactive maintenance, repairs, and replacements on pumps, plants, and chemical dosing equipment
- Conducting site surveys to assist with commercial proposal generation
- Promoting the products and services of the company
- Providing a reactive response to customer requests, demonstrating a flexible and pragmatic approach
- Building sustainable and robust customer relationships
- Adhering to company and client safety requirements at all times, with best practices for lone working on remote sites
- Maintaining comprehensive records to document work carried out and facilitating correct billing of services and parts to the client
- Configuring, calibrating, repairing, and adjusting a range of company and third-party equipment on customer sites to achieve optimum performance
- Training clients and staff on the use of company and third-party equipment
- Collaborating with the wider team to share product and customer information
Job Requirements:
- Experience in both mechanical and electrical equipment
- Desirable qualifications: Electrical qualification, either 18th Edition, JIB card, or CSCS card
- Willingness to attend training to achieve relevant certification for client site attendance
- Strong communication skills to build sustainable customer relationships
- Ability to work unsupervised and a strong desire to finish tasks
- Flexibility in start and finish times to resolve client problems in one visit whenever possible
- Clean driving licence
Benefits:
- Competitive package
- Opportunities for professional development and upskilling
- A supportive and collaborative working environment
- Exposure to diverse and challenging projects in the water sector
If you have significant experience in the mechanical and electrical aspects of the water industry and are looking for a new opportunity to further develop your career, we would love to hear from you. Apply now to join our client's dynamic and talented team in Kent.
