MMP Consultancy are looking to recruit a Scheme Manager on a Permanent basis, based in Kent.

This is being offered on a full & part time basis.

Main Responsibilities:

Effectively manage all aspects of housing related services to provide a high-quality housing management service to residents.
Monitor and action low level rent arrears cases in accordance with the policies and procedures.
Conduct risk assessments and provide support to residents
Take ownership of the scheme key performance indicators (KPIs) and responsibility for ensuring their achievement and reporting to timescale.
Build positive working relationships with multi-agency partners, and other services.
Develop and maintain a varied activities programme which links in with the local community and encourage tenants to support their own activities.
Implement and carry out any required health and safety and fire checks, ensuring that all schemes are compliant.
Deliver an excellent level of service to customers ensuring that their needs are met.
Ensure safeguarding concerns are dealt with.
Maintain confidentiality regarding any sensitive information you come across in the course of your work, ensuring professional boundaries are adhered to.
Ability to carry out support work at other sheltered schemes
Ad hoc testing of systems.
Continuously look to improve the service and ensure all paperwork and record keeping is accurate and up to date.
Ability to work at other schemes throughout the county.
Undertake any additional duties that may be required to meet the varying demand and deliver a great service to our customers.

Requirements:

Educated to GCSE standard or equivalent
Driving Licence and access to a suitable vehicle