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Our client, a leading organisation based in Ashford, is seeking a motivated individual to join their Accounts Receivable (AR) team. As a French speaking Collections Coordinator, you will play a crucial role in recording and reconciling cash receipts, resolving discrepancies, and maintaining strong relationships with customers in France. If you have a passion for finance and a keen eye for detail, this could be the perfect opportunity for you!
Please find all the details below:
Job Title: French speaking Collections Coordinator
Location: Ashford, Kent
Salary: 25,000 - 26,000
Hours: Monday - Thursday, 8:30am - 5pm with 45 minutes for lunch, Friday 8:30am - 3:30pm with 1 hour for lunch
Hybrid working: Yes once fully trained, 3 days in the office, 2 days working from home
Benefits:
- 25 days annual leave + Bank holidays, 28 days annual leave after 5 years service
- Matched pension contribution of 6%
- 4x Life Assurance
- Free breakfast/lunch everyday
- Easter eggs, Christmas hampers, Yoga classes
Responsibilities:
- Contact past due customers via phone, email or letter to collect past due balances.
- Analyse assigned portfolio to identify delinquent/past due or at-risk collection accounts.
- Monitor credit holds and account status and credit availability.
- Reconcile customer accounts.
- Research and resolve disputed invoice balances/customer deductions.
- Negotiate prompt payment for delinquent customers and/or arrange payment instalments.
- Conduct Cash application and credit memo research.
- Provide invoices, credit memos, statements, packing lists and proof of delivery upon request.
- Research and resolve tax disputes and obtain valid exemption certificates from customers, including providing corrected invoices.
- Provide trade reference requests on demand.
- Monitor daily credit hold report and release shipments.
- Process final demand letters for balances to be forwarded to third party collections.
- Process credit balance refund requests.
- Work the aged balance review and adjustment projects.
Experience required for this role:
- Working knowledge of credit control.
- Fluent English and French to business level.
- Oracle experience and knowledge preferred.
- Proficient in using Excel spreadsheets, Outlook, and Word.
- Basic accounting knowledge.
Next steps:
If you are seeking a new opportunity where you can contribute your financial expertise and work with a dynamic team, we would love to hear from you. Join their organisation and be part of a supportive and innovative work environment. Apply today!
Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100* voucher of your choice! Terms apply*
Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant).
We look forward to your application.
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