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- Act as the first point of contact for women in custody, conducting triage assessments and developing person-centred support and action plans.
- Work in partnership with prison services and community organisations to establish effective referral pathways.
- Case management: Provide direct support to women, ensuring access to housing, financial support, and family/social reintegration services.
- Offer ‘through the gate’ support, ensuring continuity of care and access to relevant community-based services upon release.
- Work closely with Pre-Release Teams to secure suitable housing and financial assistance for clients.
- Advocate for women within the prison system, ensuring their voices are heard and their needs are met.
- Facilitate group interventions and structured support sessions within the prison environment.
- Identify safeguarding concerns, ensuring all relevant procedures and risk assessments are followed.
- Maintain accurate case records and contribute to project monitoring and evaluation.
- Experience working with vulnerable women, particularly those in the criminal justice system.
- Case management expertise, including risk assessment, safety planning, and support plan development.
- Strong knowledge of housing, benefits, debt management, and social inclusion services.
- Ability to build relationships with prison staff and external support agencies.
- Experience delivering trauma-informed, gender-specific interventions.
- Excellent communication and negotiation skills, with the ability to advocate on behalf of clients.
- Strong organisational skills, with the ability to manage a high caseload in a fast-paced environment.
- A solid understanding of safeguarding and risk management procedures.
- Experience working in prisons or with ex-offenders.
- Understanding of domestic abuse, coercion, and control, and how these issues impact women in custody.
- A full UK driving licence and access to a vehicle (preferred but not essential).
