Back to search
Your new companyA public sector organisation in Ashington.Your new role
- Manage and monitor rent accounts to ensure timely payments.
- Handle credit control and collection processes.
- Liaise with tenants to resolve any payment issues and provide support.
- Conduct regular account reviews and take appropriate action on arrears.
- Work collaboratively with other departments to ensure a seamless service.
- Provide excellent customer service and maintain positive relationships with tenants.
What you'll need to succeed
- Proven experience in credit control and collections.
- Strong customer service skills with the ability to communicate effectively.
- Knowledge of social housing regulations and practices is a plus.
- Excellent organisational and time management skills.
- The ability to work independently and as part of a team.
- Proficiency in using relevant software and systems.
What you'll get in return
- Competitive salary and benefits package.
- Flexible working pattern.
- A supportive and inclusive work environment.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
