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Administrative assistant
Business Support Administrator

Business Support Administrator

Building Recruitment Company

Posted 15 days ago, valid for 11 days

Axbridge, Somerset BS26 2UF, England

£23,534 - £37 per annum

Full Time

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Sonic Summary

The job is for a Business Support Administrator at a well-respected Housing Association, offering 43 permanent roles and 1 fixed-term contract for 12 months.
The position involves handling tenant queries, managing repair requests, and logging these requests while scheduling operatives.
It offers a salary of £23,534 per annum for a 37-hour work week, with hybrid working conditions from their Axbridge offices.
Candidates should ideally have experience as a Housing Administrator, Technical Administrator, or in similar roles, although specific years of experience are not mentioned.
The role includes maintaining safety registers and responding to tenant complaints and satisfaction surveys.

Dealing with tenant queries
Dealing with repairs requests
Logging requests and scheduling operatives

An excellent opportunity to join a well-respected Housing Association to provide an essential service to tenants of the AssociationBusiness Support Administrator x 43 x permanent roles, 1 x 12 month fixed-term contractPermanent, £23,534 per annum37 hours per weekOffering hybrid working from their offices in Axbridge, typically 3 days per week in the office, with parking on site. Working in a fast-paced environment, you will be the first point of contact for residents in regard to various queries about their tenancies.You will be dealing with tenancy related matters such as reporting of ASB, matters relating to their rent account, voids and letting of properties, mutual exchanges and dealing with changes to tenancies.Alongside this you will be the main point of contact regarding repairs requests and logging them effectively and efficiently and co-ordinating the Property Inspectors and Asset Management team in order to ensure that repairs are carried out in a timely manner,You will maintain the Gas Safety register, fire safety, electrical safety and damp and mould. You will also be responsible for registering and responding to complaints and compliments and carrying out customer satisfaction surveys.An ideal background for the role would be as Housing Administrator, Technical Administrator, Repairs administrator, Housing Customer Services or Repairs Helpdesk Co-ordinatorFor further information about this role, please contact specialist Social Housing Recruiter, Mark Grove, on or apply via this site

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