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My client in Aylesbury is excited to announce an opening for an Account Manager to join their dynamic and expanding team. This is a fantastic opportunity for someone eager to take charge of their career while managing a diverse portfolio of clients.
Previous account management experience is desired, but many of the best candidates thrive in challenging environments, possess strong time management skills, and have a genuine passion for teamwork. In this stimulating service-based role, you’ll engage in on-site visits, allowing you to develop meaningful relationships with clients while effectively addressing their needs. You'll collaborate with various teams and become a key point of contact for inquiries or issues, making a direct impact on client satisfaction.
Some onboarding will be part of the journey, but don’t worry if your background isn’t in sales or recruitment - my client provides an exceptional training program and is committed to supporting you as you navigate this new industry.
As my client operates a 24-hour service, you will share the responsibility for an out-of-hours call system with your team, ensuring that clients receive top-notch support whenever they need it. This commitment is rewarded with a day off in lieu, promoting a healthy work-life balance.
This is not just a job; it’s a stepping stone to a rewarding career in a thriving and innovative business. If you’re ready to embrace this opportunity and make a real difference, we’d love to hear from you!
Duties and responsibilities include:
- Be point of contact for clients ensuring uninterrupted service
- Attend on-site meetings to understand client needs and managing any complaints
- Telephone interview and help onboard new staff members, introducing company policies during a short presentation
- Liaise with other teams to ensure smooth running of services provided
- Promote the business during client visits, and actively look for new opportunities
The hours are Monday to Friday 9am to 5pm + on-call hours.
Salary is £28,000 - £30,000 depending on experience.
Generous benefits package includes 28 days holiday PLUS bank holidays and free on-site parking.
