770100601 – Senior Civil Enforcement OfficerAre you looking for the opportunity to develop a career in the Public Sector? We have several fantastic temporary positions available working with our client Buckinghamshire Council!OverviewOn behalf of Buckinghamshire Council, Pertemps Recruitment have an exciting opportunity for a Senior Civil Enforcement Officer to join the Parking Enforcement team in Aylesbury. Working alongside the Parking Enforcement Supervisor, you will be required to patrol and issue Penalty Charge Notices across the County’s parking areas, including on and off streetTemporary – until April 2025Hours – 37 hours per week (shifts between 07:00 and 22:00, Monday to Sunday)Pay Rate – £14.78 per hour PAYEStart Date – ASAPLocation – Walton Street, Aylesbury HP20 1UAAbout the roleAs a Senior Civil Enforcement Officer, you will have a number of responsibilities including, but not limited to the following:

Act as duty Supervisor when requested, in the absence of the Parking Enforcement Supervisor, providing support for colleagues, leading team briefings, and ensure shift patterns, deployment levels, and patrols are rolled out in accordance with service requirements and work is carried to a high standard.
Organise workload and ensure effective delivery of the service, meeting customer needs and changing service requirements.
Train all Civil Enforcement Officers in every aspect of their role; regularly reviewing the training programme and making amendments to deliver improvements.
Respond immediately to requests for assistance from staff in confrontation with aggressive and violent members of the public. In dangerous situations to call for police assistance.
Suspend and reinstate parking bays or places including the installation or removal of signs and notices as requested.
Carry out checks on the Parking Equipment and on the parking assets and report any repairs or maintenance issues; liaise with contractors as instructed. This includes signs and lines (on and off street)
Upload / download data from the handheld terminals and utilise Council systems such as pay by phone to determine infringements.
Carry out winter maintenance and car park lighting scouting procedures as required.

About youThe successful candidate(s) must have:

NVQ Level 3 Civil Parking Enforcement qualification or equivalent experience
Significant practical experience and understanding of enforcement and of issuing penalty charge notices and the legislation requirements for enforcement
Effective interpersonal skills when dealing with public and stakeholders and ability to resolve conflict within the context of enforcement
Ability to work under pressure, create work schedules and plan ahead to achieve objectives
Able to meet shift/role requirements, which is working 37 hours a week between 07:00 and 22:00 on a seven day operation
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and/or unspent convictions

About us and our ClientAs a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of each individual’s talents has enabled us to open doors for our employees, our clients and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.Buckinghamshire Council are a leading Authority with offices in Aylesbury, Amersham and High Wycombe, whose values represent exactly what they are – Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect:

A fair and inclusive culture
The chance to really make a difference to your local community and those around you
Health and well-being initiatives including Mental Health First Aiders and mindfulness workshops
Ongoing support, and the opportunity to develop and progress in your career
Opportunities to take part in fun activities such as fundraising and social events

Other informationWe are looking for someone able to start as soon as possible.Interviews will be held in person at one of the Council offices in Aylesbury.Apply online now so we can review your application!If you require more information on the role, please call our Pertemps Aylesbury office and ask for the Buckinghamshire Council team.We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

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