Business support - Co-ordinator

Your new roleAre you a confident, ambitious self-starter with a knack for multitasking and a passion for providing exceptional customer service?

My client has an exciting opportunity for an individual to join their fast-paced, professional team as a Business Support Co-ordinator.Duties include:

• Entering sales enquiries into CRM system
• Sales administration tasks
• Arranging site visits for surveys
• Following up on quotes and logging progress in CRM
• Data entry and population of CRM with new clients, contacts, and sites
• Creating new jobs and PPM contracts within the CRM software
• Booking and organising jobs via CRM software, including support for engineers
• Populating preferred supplier list and ensuring subcontractor compliance
• Sending invoices and payment reminders
• Ordering uniforms, processing new starters and leavers, monitoring absences, managing holiday requests, processing DBS checks, booking training courses
• Managing helpdesk emails and escalating accordingly
• Creating company social media posts and marketing emails
• General office duties, including answering the telephone and customer service
• Supporting senior management with project work

What you'll need to succeed

• Previous experience in a busy, multitasked business administration role
• Experience with CRM software
• Advanced IT skills, including Microsoft 365 and CRM software
• Excellent communication skills, both written and verbal
• Strong attention to detail
• Ability to work independently and take full ownership of work
• Team player willing to take on new tasks as required

What you'll get in returnFantastic benefits On-site parkingOpportunity for progression 28 days holiday including bank holidaysWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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