Back to searchCustomer Service Advisor
Pertemps Aylesbury
Posted 10 days ago, valid for 14 days
Aylesbury, Buckinghamshire HP20 2SA, England
£25,000 per annum
Full Time
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Sonic Summary
- Pertemps Aylesbury is seeking a Customer Service Advisor for their client in Aylesbury.
- The role involves answering customer queries via phone, email, and live chat, as well as liaising with suppliers for order information.
- The position offers a salary of up to £25,000 depending on experience.
- Candidates are required to have previous customer service experience and strong communication skills.
- The working hours are from 9:00 am to 5:30 pm.
Pertemps Aylesbury is currently recruiting for a Customer Service Advisor for our client based in Aylesbury.
As a Customer Advisor, you'll be part of the team responsible for making the customer's experience the best it can be. Answering customer's queries makes up a large part of your role, keeping in regular contact with them over the phone or via email. You will also need to communicate with a variety of suppliers to obtain information on orders and products.
Hours: 9:00 am-5:30 pm
Salary: up to 25,000 (DOE)
Duties:
- Dealing with incoming queries from customers via platforms, phone, email, and live chat
- Placing orders and dealing with related queries
- Liaising closely with suppliers to obtain information on orders and products to keep the website updated
- Updating the website
- Providing support for the sales team to meet customer requirements
- Pro-actively contacting customers to update them as well as building relationships
Requirements:
- Previous Customer Service experience
- Passion for providing world-class customer service and a genuine interest in helping customers
- Excellent communication skills
- Good IT capability including strong Excel/Word
If you would be interested, in this role, then please apply or call Corinne at Pertemps.
