Customer Service Advisor

Pertemps

Posted 10 days ago, valid for 14 days

Aylesbury, Buckinghamshire HP17 8YJ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

Pertemps Aylesbury is seeking a Customer Service Advisor for their Aylesbury client, with a salary of up to £25,000 depending on experience.
The role involves answering customer queries via phone, email, and live chat, as well as liaising with suppliers regarding orders and products.
Working hours are from 9:00 am to 5:30 pm, and responsibilities include updating the website and supporting the sales team.
Candidates must have previous customer service experience and demonstrate excellent communication skills and IT capabilities.
A genuine interest in helping customers and providing exceptional service is essential for this position.

Customer Service Advisor - AylesburyPertemps Aylesbury is currently recruiting for a Customer Service Advisor for our client based in Aylesbury.As a Customer Advisor, you'll be part of the team responsible for making the customer's experience the best it can be. Answering customer's queries makes up a large part of your role, keeping in regular contact with them over the phone or via email. You will also need to communicate with a variety of suppliers to obtain information on orders and products.Hours: 9:00 am-5:30 pmSalary: up to £25,000 (DOE)Duties:- Dealing with incoming queries from customers via platforms, phone, email, and live chat- Placing orders and dealing with related queries- Liaising closely with suppliers to obtain information on orders and products to keep the website updated- Updating the website- Providing support for the sales team to meet customer requirements- Pro-actively contacting customers to update them as well as building relationshipsRequirements:- Previous Customer Service experience- Passion for providing world-class customer service and a genuine interest in helping customers- Excellent communication skills- Good IT capability including strong Excel/WordIf you would be interested, in this role, then please apply or call Corinne at Pertemps.

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