Customer Service Advisor

Pertemps

Posted 5 hours ago, valid for 16 days

Aylesbury, Buckinghamshire HP17 8YJ, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

Pertemps Aylesbury is seeking a Customer Service Advisor for a 12-month maternity contract that may lead to a permanent position.
The role offers a salary range of £28,000 to £30,000, depending on experience.
Candidates should have previous customer service experience, with knowledge of car repairs being an advantage.
The position involves taking inbound calls, providing support, and ensuring customer requests are met within specific timescales.
Working hours are from 8:30 AM to 5:30 PM, and excellent communication skills are essential for this role.

Customer Service Advisor - Aylesbury - Maternity 12-month contractPertemps Aylesbury is currently recruiting for a Customer Service Advisor on a maternity contract which could go permeant for the right candidate.Hours: 8:30-5:30pmSalary: £28,000 - £30,000 (DOE)As a Customer Service Advisor, you'll need to demonstrate your experience dealing with our customers as you will be the first point of customer contact for the client and collaborating with customers and internal teams.Duties:- Taking inbound calls from customers and being their first point of contact, providing support and guidance. You'll be able to empathise with customers and provide reassurance and clear guidance to give them the confidence that they're in the safe hands of the company.- Respond to all customer requests within specific contractual/procedural timescales in order to meet agreed KPI's and SLA's.- Provide Service Level Agreements, ensuring customers are contacted.- Updating the internal system with contact notesRequirements:- Previous Customer Service experience- Knowing car repairs/automotive will be an advantage- Excellent communication skillsIf you would be interested in this role, then please apply or call Corinne at Pertemps.

Apply now in a few quick clicks

Customer Service Advisor

Customer Service Executive

Customer Service Manager

Inside Sales and Customer Service Manager