Junior Customer Support Technician (Motorsport Equipment)

Junior Customer Support Technician (Motorsport Equipment)

Buckingham

25,000 - 30,000 + Progression + Autonomy + Flexi Hours + Bonus + Private Healthcare + Company Benefits

Are you a Junior Customer Support Technician with a background in customer services, possessing strong problem-solving skills and experience experienced in vehicle data analysis? Do you want comprehensive training and a clear path for progression to become an Application Engineer within your company?

On offer for the Junior Customer Support Technician is an exciting opportunity to join a dynamic team dedicated to providing exceptional technical support and customer service in the automotive and Motorsport industries. The company prides itself on fostering a supportive environment with ample growth opportunities, ensuring you can develop your skills and advance your career as part of a forward-thinking organization.

In this role, the Junior Customer Support Technician will be responsible for resolving customer issues promptly and effectively, demonstrating strong problem-solving abilities and a customer-centric approach. They will also contribute to product testing efforts to ensure high-quality performance and reliability, making a valuable impact on our service delivery and product excellence.

The Junior Customer Support Technician is ideally someone with a passion for delivering exceptional customer service, possessing strong problem-solving skills, and a keen attention to detail. They should thrive in a collaborative team environment and have a background or interest in automotive or Motorsport industries, ideally with experience in vehicle data analysis or testing.

The Role:

• Provide timely and effective support to customers.
• Collaborate with internal teams to communicate customer feedback and assist in continuous product improvement.
• Maintain accurate records of customer interactions, technical issues, and resolutions.

The Person:

• Strong interpersonal skills.
• Background in Customer Service
• Relevant education or training in automotive technology, engineering, or related fields is advantageous.
• Full clean UK driving license.

Reference number: 13321

Keywords: Junior Customer Support Technician, Customer Service, Automotive, Motorsport, Data Analysis, Product Testing, Troubleshooting, Buckingham

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

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