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Claims Technician

Huntress
Posted a day ago, valid for 16 days
Location

Aylesbury, Buckinghamshire HP20 2SA, England

Salary

£22,500 - £25,000 per annum

Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • A company in Aylesbury is seeking a Claims Technician for a permanent position, offering a salary between £22,500 and £25,000 per annum depending on experience.
  • The role requires strong customer service experience in an office environment and excellent communication skills.
  • Duties include handling customer calls, resolving queries, managing insurance claims, and ensuring compliance with service level agreements and the Data Protection Act.
  • The position is office-based but offers hybrid working options, and applicants must be local to Aylesbury due to distance requirements.
  • Benefits include 22 days of annual leave, a bonus scheme, qualification sponsorship, and an Employee Assistance Programme.

Are you a customer focused individual who consistently works to a high level of service?

We are supporting a company based in Aylesbury with recruiting for a Claims Technician on a permanent basis. The salary is paying between 22.5k-25k per annum (DOE) and the hours are Monday to Friday, 9am-5:30pm with an hour for lunch. This is an office-based position and due to the distance, you must be local to the office in Aylesbury. The client can offer hybrid working.

Duties will include:

  • Handling both inbound and outbound calls from customers
  • Being the first point of contact for customer queries and complaints and resolving them in a professional manner
  • Dealing and opening customer insurance claims, and ensuring service level agreements are adhered to
  • Applying efficient cost control
  • Updating jobs on the system to maintain records
  • Ensuring documentation is compliant and following the Data Protection Act

This role will offer benefits including: 22 days annual leave which increases by 1 day for every full year up to a max of 25 days, bonus scheme, qualification sponsorship - Cert CII and other relevant qualifications, employee Assistance Programme, and more!

To be successful for this role, you must have strong customer service experience within an office environment, as well as excellent communication skills and attention to detail. Insurance claims experience/knowledge is desirable but not essential. If you enjoy speaking to customers and handling calls and want to be part of a busy environment where no two days are the same, then click apply now to hear more!

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

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