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We are working with a small Freight Forwarder, who is looking for 2 x Multi-Modal Customs Clearance Administrators. Previous Administration experience and interest in learning Customs Clearance.
This role is based near High Wycombe - Monday to Friday 9am-5pm, all office based, with Sundays on a team rota basis paid at double of basic rate, this works out that will be 8/9 Sundays a year.
Training will be given on the below.
We are looking for candidates who are interested in the freight forwarding industry and have good IT / customer service skills and have work experience with an administration environment.
The Multiskilled data and clearance administrator will be primarily working with documentation and parcel date to prepare and customs clear imports and exports. This role will require flexibility to deal with a range of duties from processing customs documentation, dealing with clients and ensuring we maintain our high standards of customer care and client communication to assisting in warehouse tasks if required.
Role involves:
Monitor the primary workflow mailbox.
Direct and Process emails into the appropriate internal departments.
Communication with clients by phone or email.
Processing Data jobs by
Receiving data files via emails SFTPs
Receiving job instruction from clients.
Provide efficient delivery logistics through following strict protocols and procedures.
Fill out import-export documentation, compile carrier and route assignments.
Check international fees and charges for each shipment, ensure correct taxes and duties are applied.
Ensure full compliance with all HMRC/Border force rules and regulations and provide an outstanding level of service to all stakeholders.
Use Sequoia customs clearance software along with other customs entry systems.
Designing and printing a high volume of address sheets or letters.
Processing jobs and creating workflows and possibly coding using Cygnus and Excel.
Understanding and following set procedures.
Manually handling (lifting or stacking) bags, boxes and machine loading.
Person skills.
Good attention to detail.
Work under pressure and to deadlines.
Good IT skills including Vlook up and Pivot tables
-Good customer service experience.
Salary depends on experience.
* If you have not heard from us within 7 days, your application has been unsuccessful
