Parts Advisor

Pertemps

Posted 2 days ago, valid for 2 days

Aylesbury, Buckinghamshire HP17 8YJ, England

Full Time

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Sonic Summary

The Parts Advisor position is available at Pertemps Aylesbury for a manufacturing client located in Long Crendon.
The salary for this role ranges from £28,000 to £30,000, with working hours from 8:30 am to 5:00 pm.
Candidates must have at least 3 years of experience in industrial sales, shipping, or wholesale.
Key responsibilities include managing parts enquiries, processing sales orders, and building customer relationships.
Applicants should be PC literate in SAP, CRM, and Office applications and have their own transport due to the job location.

Parts Advisor - Long CrendonPertemps Aylesbury is currently recruiting for a Parts Advisor for our Manufacturing client based in Long Crendon.Location: Long CrendonSalary: £28,000 - £30,000Hours: 8:30 am - 5:00 pmThe purpose of this job is to provide customer support, customer care, and expertise in the area of parts sales and warehouse management.Duties:- Be the first point of contact for all parts enquiries providing a knowledgeable and efficient service, primarily through email by telephone- Ensure all customer expectations and requirements are identified and successfully managed- Contribute to achieving a level of profitability that meets departmental and company expectations- Processing and tracking of spare parts sales and orders using the appropriate processes, tools, and technical documentation- Using electronic parts manuals- Handling warranty orders- Processing and handling complaints- Checking accounts, and credit limit.- Build up and develop excellent customer relationships- Assisting warehouse with parts returns and processing orders as and when required- Handle return of incorrect and unnecessary parts from customers to the appropriate vendors within their guidelines to receive appropriate credits in a timely manner.- Arrange daily shipments of customer orders with Carriers as required- Ability to prepare customs documentation and communicate effectively with couriers and freight forwarders.- Assisting warehouse with packing and shipping when requiredRequirements:- At least 3 years of experience in Industrial sales, shipping, or wholesale.- Knowledge of basic import/export procedures- PC literate in SAP, CRM, and Office applications- Your own transport due to the locationIf you would be interested, in this role, then please apply, or call Corinne at Pertemps.

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