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  4. HR Service Manager

HR Service Manager

Pertemps Aylesbury Commercial
Posted 7 hours ago, valid for 3 days
Location

Aylesbury, Buckinghamshire HP17 8YJ, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The HR Service Manager position offers a pay range of £32.62ph to £36.34ph depending on experience.
  • Candidates should have substantial experience working at a senior level in HR, ideally with a CIPD Level 7 qualification.
  • The role involves overseeing payroll services for approximately 33,000 individuals and managing various HR and payroll systems.
  • The successful candidate will lead service improvement initiatives and ensure compliance with pension administration for multiple schemes.
  • This is a temporary ongoing position based in the Midlands, requiring 37 hours of work from Monday to Friday, with an immediate start date.
Job Title: HR Service ManagerPay: £32.62ph-£36.34ph DOEDuration: Temporary ongoingHours: 37 hours-Monday to FridayLocation: Midlands basedStart Date: ASAPWhat does the job entail?Pertemps Recruitment have an exciting opportunity for a HR Service Manager to join our client's Workforce and Local Services team. This is a high-profile post and would be an ideal opportunity for someone who has worked as a HR Service Manager, that is looking to further develop their experience.You will achieve this by:
  • Develop and implement the payroll commercial strategy, ensuring that all traded activities provide value.
  • Oversee the delivery of a legally compliant and efficient payroll service, processing payments for approximately 33,000 individuals across 40 different customers.
  • Manage the MHR HR and payroll system contract to ensure seamless service delivery.
  • Maintain the MHR system hierarchy to support and enhance organisational operations.
  • Oversee the management of other workforce-related systems, including the CRM system (Hornbill) and telephony system (Five9).
  • Deliver proactive and responsive customer service, ensuring queries are resolved promptly and efficiently at the first point of contact where possible.
  • Lead the service improvement team and oversee data and intranet requirements for the wider workforce service, collaborating with the Business Intelligence team on data and insight needs.
  • Manage ongoing pension administration for multiple schemes, including LGPS, Teaching, and NHS pensions.
What are we looking for in the ideal candidate?
  • A CIPD Level 7 qualification is essential.
  • Substantial experience of working at a senior level in HR.
  • Proven ability to drive organisational performance through change.
  • Leading / coordinating projects defining requirements, with developed skills in project management.
  • Experience of running a busy payroll function and the use of MHR.
About us and our clientAs a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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