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An organised and technically minded Service Centre Engineer is required to join the Service Department of a forward-thinking Managed Print and I.T. Services provider. Working closely with the Service Centre Manager, this role involves the repair and maintenance of scanners and print equipment within a workshop setting, as well as assisting with warehouse logistics and occasional field service calls.
Key Responsibilities
- Perform workshop repairs on company and customer scanners and print devices (including LRT, RTB, and workshop jobs).
- Prepare equipment before dispatch (PDI), ensuring configuration, updates, labelling, and device information (serial numbers, MAC addresses, asset numbers) are accurate.
- Manage the dispatch and receipt of loan or demo equipment to and from customer sites.
- Oversee parts inventory and warehouse tasks, including receiving goods, picking items, and conducting stock checks.
- Operate a forklift when required.
- Provide technical support (Tech calls) as needed.
- Offer field service or installation support when cover is required.
- Adhere to company standards and complete all reasonable requests from the manager.
Required Skills
- Proficiency in repairing and servicing scanners and/or printers
- Basic IT knowledge to support device configuration and updates
- Good communication skills and a professional attitude
- Ability to use initiative, with flexible and reliable work habits
- Strong organisational skills and punctuality
- Forklift operation (or willingness to learn)
Required Experience
- Valid UK driving licence
- Demonstrated experience working on office equipment (e.g., printers, scanners)
- Familiarity with safe lifting techniques and warehouse best practices
Working Week
- Full-time hours (details to be discussed), with flexibility to support occasional equipment deliveries, collections, or field service calls.
Benefits:
- 25 days' holiday (plus Christmas closure and Birthday off, totalling 29 days)
- Employee Assistance Programme (EAP)
- Health Cash Plan
- Gym & retail discounts
- Summer Hours
- Collaborative and agile working environment
- Regular social and team-building events
Sounds interesting? Click APPLY to send your CV for immediate consideration.
Candidates with job titles or experience including Service Technician, Workshop Engineer, Print Service Engineer, Field Service Engineer, or Printer Technician may also be considered for this role.IND123
