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Are you a 1st Line IT Support or Service Desk professional looking for a step up into 2nd line support? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? Â You will be providing 1st and 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a brilliant opportunity to further develop your technical skills with a number of different clients, as well as developing some very rewarding client relationships in a highly rewarding industry.Â
Role: IT Support Engineer aka 2nd Line Support, 1st Line Support, Service Desk Analyst, Service Desk EngineerÂ
Location: Aylesbury - Commutable from High Wycombe, Luton, Leighton Buzzard, Princes Risborough, Amersham, Oxford etcÂ
Salary: £25k - £29k base salary + great benefits
What you will bring to the role:
- Previous experience in an IT Support, preferably to 2nd Line Support role.
- Experience of working within a school, academy or College would be very highly desired and advantageous.Â
- Previous experience in an MSP environment would be great but is not a necessity.
- Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony
- Experience supporting Office 365 is a must.
- Excellent customer services skills with a passion for providing a customer facing first class service.
Interested? Please send your cv for a swift response
