Senior Claims Technician

Claims Recruitment Services

Posted 8 hours ago, valid for 2 hours

Aylesbury, Buckinghamshire HP190FL, England

Full Time

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Sonic Summary

The position available is for a Senior Claims Technician in Buckinghamshire with a salary dependent on experience and excellent benefits.
The role involves managing Property Claims or Building Repairs from start to finish while keeping all parties informed and controlling claims costs.
Candidates should ideally have previous claims handling experience and will be expected to work at least three days a week in the office, with some hybrid options available.
Key responsibilities include claims opening, supplier allocation, customer communication, and ensuring compliance with Service Level Agreements.
A minimum of previous experience in Property/Home Insurance claims handling is required, and Cert CII qualification is preferred.

Senior Claims Technician

Buckinghamshire

Salary Dependent on Experience + Excellent Benefits

We are currently recruiting for a Senior Claims Technician on behalf of our client, one of the UK's leading claims management companies with a growing reputation in the market.

The purpose of the role is to effectively and efficiently handle Property Claims or Building Repairs from instruction to completion of the works, ensuring that all parties are fully up-to-date on the progress of the claim at all times, with claims costs controlled.

Ideally, candidates will be fully office based, but hybrid working options (with a minimum of 3 days per week at the company's Buckinghamshire office) will be considered for candidates with claims handling experience.

Key Responsibilities

Claims Opening - Secondary Notification of Loss.
Supplier allocation.
Inbound and outbound call handling.
First point of contact for customers.
Effective customer / insurer communication.
Ensuring Service Level Agreements are adhered to on all claims.
Authorisation of Property Insurance Claims.
Applying effective cost control.
Handling low level complaints.
Ensuring data is handled responsibly and in compliance with the Data Protection Act.
Supply Chain Compliance and database administration.

Key Requirements

Previous Property / Home Insurance claims handling experience is essential for the role.
Excellent communication skills, with a strong customer focus.
Candidates will ideally be Cert CII qualified.

Keywords: Senior Claims Technician; Senior Claims Adjuster; Senior Claims Handler; Senior Claims Examiner; Professional Indemnity; Professional Negligence; Professional Lines; Financial Institutions; FI; D&O; London Market; Lloyd's Market; Lloyd's Syndicate

We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information - www.claimsrecruitment.co.uk

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