- Supporting customers with new insurance enquiries and policy selection
- Providing advice on suitable insurance products tailored to individual needs
- Handling policy renewals and mid-term adjustments
- Answering queries by phone and email with professionalism and empathy
- Building strong relationships with customers by delivering outstanding service
- Ensuring all documentation and customer details are recorded accurately
- A confident communicator with excellent phone manner and etiquette
- Customer-focused, with a helpful and proactive approach
- Eager to learn and grow within a dynamic and supportive team
- Ambitious and enthusiastic – with a desire to progress your career
- Salary between £25,000 - £27,000
- Comprehensive training and clear progression path
- Funded industry qualifications
- Healthcare plan, retail discounts, gym membership deals, and more