Snr AV Desktop Support Engineer

CREATIVE PERSONNEL Ltd

Posted 16 hours ago, valid for 16 days

Aylesbury, Buckinghamshire HP190FL, England

£36,000 - £43,200 per annum

Full Time

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Sonic Summary

The position is for a Snr AV Desktop Support Engineer, requiring a technically proficient individual with expertise in integrated AV systems.
Candidates must have a minimum of 5 years of relevant experience in AV support, including knowledge of Crestron, Lutron, and audio DSP systems.
The role involves diagnosing system faults remotely, communicating effectively with clients, and managing support tickets to meet SLAs.
The salary for this position is competitive, reflecting the level of expertise required and the clientele served, which includes blue chip corporations and high-end hospitality venues.
Applicants must reside in the UK, be legally allowed to work, and demonstrate a clearly defined skill set in their CV.

Snr AV Desktop Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner to clients on the phone to help through any problems that arise. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. End user clients will be in both the blue chip corporate world and high end hospitality / hotels. You will also be supporting a team of av field service engineers where you will be the go to person to help them find a solution to any issue. If you have the relevant AV knowledge that encompasses the below please send your CV asap.

Crestron, Lutron, switching
Audio DSP, Audinate Dante QSC Q-SYS
Installation, Integration, Commissioning, Support, Service, Maintenance, desktop
Lighting, sound, audio
VC Poly, MTRs, Teams, Zoom
Boardrooms, Meeting rooms, Learning spaces, Auditoria, Ball rooms
IT networks, Cisco, Draytek, Microsoft
Logitech, Yealink, Neat, Bose

YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV

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