Project Manager

Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 3 years, with a supportive ethos and family feel. We became one of the UK’s Best Workplaces™ in 2023 and again in 2024, were awarded Most Trusted Pet Insurer in 2021, we have the top 4 slots on Which? Best Buy pet insurance and we are extremely proud to be the only carbon positive pet insurer in the UK.

The Role:

We are looking for an experienced Project Manager to deliver high profile projects and change initiatives / improvement ventures on the UK business plan & roadmap and to ensure the realisation of all associated benefits. Reporting to the Business Transformation manager, you'll be responsible for the management of new or ongoing projects assigned to you from the overall programme plan. This is an exciting role which will help to support our rapidly growing business.

What you'll be doing:

• Own and drive the end-to-end delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.

• Work with project sponsors and stakeholders to establish project objectives and deliverables

• Prepare, manage and communicate project plans and schedules, and maintain comprehensive project documentation.

• Coordinate, monitor, and prioritise activities of the project team;

• Engage with technical team and external vendors to ensure build ability and efficiencies are developed within the design

• Work with Subject Matter Experts to gather requirements, design solutions, develop process guide etc.

• Using appropriate verification techniques proactively manage changes in project scope, identify potential crises, and devise contingency plans

• Manage & minimise project risk and ensure lessons learnt transfer across projects;

• Be fully conversant and ensure all company and departmental policies, procedures and standards are adhered too at all times.

• Build, develop, and grow any business relationships vital to the success of the project.

• Carry out additional duties requested by a member of the management team, as the requirements of the business demand. 

What we're looking for:

• Thorough understanding of project/program management techniques and methods -PRINCE2 Foundation OR an equivalent Project Management qualification.

• Experience in Agile or Waterfall 

• Previous experience of delivering large complex projects.

• Be able to effectively communicate with all levels of stakeholders within the business.

• High resilience and adaptability to deal constructively with conflicting priorities and setback.

• Strong analytical skills to develop, analyse and provide commentary on project plans and performance.

• Time management and organisational skills – adept at formulating and managing plans for achieving goals, outputs and desired objectives.

• Excellent attention to detail and able to follow prescribed plans.

• Working knowledge of MS office and program management software (e.g., MS Project Visio etc.).

• Versatile, with the ability to adapt quickly to the changing needs of a rapidly developing business.

Additional Information:

• Weekly attendance at Agria Head Office in Aylesbury every Wednesday. You may be asked to attend additional days where the business requires.

• High speed broadband connectivity is essential.