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What you will do:
As the Restaurant Manager you will ensure that every guest enjoys a seamless and memorable dining experience. You will oversee the day-to-day restaurant operations, lead and inspire the team, and maintain the highest standard of service and hospitality. You will play a key role in creating a positive environment for both guests and staff, ensuring everyone is treated with respect and dignity.
Key responsibilities include but not limited to:
- Manage all aspects of the restaurant, including service, staffing, and operational efficiency
- Uphold and exceed fine dining standards, delivering exceptional guest experiences
- Train, mentor and develop the team to ensure a cohesive and high-performing workforce
- Collaborate with the kitchen team to maintain a synchronized and efficient service flow
- With the Head of F&B, monitor and control budgets, ensuring profitability without compromising quality
- Handle guest feedback professionally, ensuring satisfaction and loyalty
- Take responsibility for safeguarding practices, ensuring the safety and wellbeing of all guests and team members
- Assist the Head of F&B, Executive Chef, Food-To-Go Manager and Wine Ambassador to develop and execute a cyclical programme of events for Waddesdons catering outlets, in collaboration with the Events Team, Marketing and as appropriate
- Compiling all paperwork and events sheets that are related to any private event on site
- Assist in ensuring that all events across property are staffed, supplied, and run efficiently, as per estimates, costings and schedules.
- Comply with financial procedures such as hours imputing, change requests and portion control.
- Ensure takings and the reconciliation of tills with daily takings.
You will be a great fit if:
You are passionate about delivering exceptional dining experiences, thrive in a leadership role and are dedicated to fostering a collaborative, inclusive and high-performing team environment. You love food and drink and are passionate about delivering exceptional service to internal and external customers.
This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.
Your areas of knowledge and expertise that matter for this role:
- Proven experience managing fine dining establishments
- A keen eye for detail and passion for delivering excellent service
- Strong leadership and team development skills, fostering a culture of inclusion and belonging
- A proactive and organized approach to problem solving
- Outstanding communication and interpersonal skills
- A focus on creating a welcoming and professional environment for both guests and team members
- Must hold a Full UK Driving License
- Experience with Microsoft excel & restaurant reservation systems preferable
- You love food & drink and are passionate about delivering service excellence
- A desire to work in a fast paced, collaborative environment
Hours:
42 hours per week (excluding breaks which are unpaid) in a Wednesday to Sunday rota, including Bank Holidays (excluding Christmas Day) and the occasional shift outside of the normal rota, as required by the business. No split shifts.
The vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received.
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, we operate an anonymized application process.
All candidates invited to interview have the opportunity to request adjustments to the recruitment process when scheduling your interview, for example accessible parking, communication support or breaks. To support all candidates to perform their best at interview, we send questions 24 hours in advance of the round 1, in-person interview.
