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Job Title: Customer Service Advisor
Rate: £12 - £14PH
Contract: 6 weeks
Start date: 6th Jan 2025
Location: Ashbourne
Role Objective: Join our clients customer service team where you will play a crucial role in ensuring the efficiency and effectiveness of their customer operations..
What You'll Do
- Answer customer questions via phone and email promptly and professionally.
- Handle complaints and provide effective solutions to ensure customer satisfaction.
- Guide customers on how to use our products/services and provide helpful tips.
- Work with other departments to resolve complex issues and improve the customer experience.
- Maintain accurate records of customer interactions and feedback.
What We're Looking For
- Strong communication and interpersonal skills.
- A customer-first attitude with the ability to empathise and stay patient.
- Problem-solving skills and the ability to think on your feet.
Please note: This role is advertised by Morson Talent on behalf of our client. Only shortlisted candidates will be contacted.
