Branch Administrator - Ballymena

Come and work for a leading bank, working across Ireland and Northern Ireland.
This role is a temporary role, based in Ballymena, offering you the opportunity to become a permanent member of staff after 12 months.

Your new role
Do you have excellent customer service skills? Are you interested in working as part of a dynamic team? This could be th right role for you!
In this role, you will be responsible for the following:

• Greet all customers who enter the branch
• Processing payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands.
• Help customers to set up and maintain accounts
• Deal with calls, emails, and face-to-face enquiries
• Promote financial products and services to customers.
• Guide customers to the correct colleague in regard to their financial queries.
• Help customers with the use of IT systems to update account details
• General administration tasks
  
  

What you'll need to succeed
In order to be considered for this role, you will have the following:

• Evidence of excellent customer relationship skills, ability to engage with customers
• Is passionate about delivering the best possible experience to our customers.
• Works co-operatively with others across the organisation to achieve shared objectives
• Fulfils customer requests, resolves problems, and responds to customers' questions through multiple channels.
  
  

What you'll get in return

• Excellent hourly rate
• Career progression opportunities
• Central Ballymena location

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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