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An exciting opportunity for an individual experienced in both sales and operations to join as the Sales and Operations Manager. This role is all about driving sales, delivering outstanding customer service, and ensuring smooth day-to-day operations within the Karcher Center Banbury.
As the Sales and Operations Manager, you will be responsible for leading and inspiring a high-performing team, growing the business, and ensuring the center runs efficiently. If you are a strong leader with a passion for sales, customer engagement, and operational excellence, this could be the perfect opportunity for you.
The Role - Key Responsibilities for the Sales and Operations Manager
- Achieve sales targets, manage costs effectively, and drive overall profitabilityDevelop and implement proactive sales activities to expand customer reach and increase revenue
- Build strong relationships with customers both in the showroom and out in the field, identifying new business opportunities
- Maintain high standards across the showroom, warehouse, and workshop to enhance the customer experience
- Develop in-depth product knowledge within the team to provide expert guidance and tailored solutions
- Conduct site surveys, machine demonstrations, and present proposals to support customer needs
- Work closely with marketing and external sales teams to create and execute local sales strategies
- Oversee stock control, ensuring accurate transaction logging and effective financial management
- Lead, train, and mentor a high-performing team, setting clear goals and fostering career development
What we are looking for
- Proven experience in managing and developing sales-focused teams
- Commercially minded with strategic thinking to drive business growth
- Successful face to face selling experience in retail or B2B settings
- Excellent problem-solving and negotiation skills, passionate about first class customer service
- Ability to manage multiple priorities, including stock control and financial reporting
- Confident in engaging with customers, delivering presentations, and building strong client relationships
- Full UK driving licence essential for field based customer engagement
What's in it for you?
- A fantastic opportunity to join an innovative, market-leading company
- A positive, people-focused culture with genuine career progression opportunities
- Salary: £42,000 - £46,000 basic OTE circa £65,000
- Fully expensed vehicle
- Hours: 37.5 per week (Monday to Friday, 8:30 AM - 5 PM)
- Hybrid working model
- Benefits also include: 26 days holiday + bank holidays, pension scheme, health plan, end-of-year discretionary bonus, critical illness cover, sick pay, staff discounts, volunteer days, social events, and more!
This is a wonderful opportunity to join a global brand and market leader with a fantastic company culture and genuine career progression.
