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Arabic-speaking Customer Service Advisor

red recruitment
Posted 5 hours ago, valid for 10 days
Location

Banbury, Oxfordshire OX15 4AX, England

Salary

£11.53 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Red Recruitment is seeking Arabic-speaking Customer Service Advisors for a temporary role in Banbury.
  • The position offers an hourly rate of £11.53 and requires candidates to be fully fluent in both Arabic and English.
  • Advisors will support customers with pension-related queries through phone, email, and webchat, ensuring excellent service at all times.
  • The role is Monday to Friday from 5am to 1pm, and candidates should possess strong communication skills and a positive attitude.
  • This opportunity provides comprehensive training and potential for professional growth within a supportive work environment.

Red Recruitment is recruiting Arabic-speaking Customer Service Advisors in Banbury to join our client on a temporary basis. Our client is a proud premier contact centre outsourcing business.

You will provide customers with support, solutions, and excellent customer service via phone, email, and webchat. The hourly rate is £11.53 per hour, and this is a temporary position.

You must be fully fluent in Arabic to be considered for this position.

Benefits and Package for Arabic-speaking Customer Service Advisor:

  • Salary: £11.53 per hour
  • Hours: Monday - Friday, 5am - 1pm
  • Contract Type: Temporary
  • Location: Banbury
  • Opportunities for professional growth and career advancement
  • Comprehensive training and ongoing support
  • Positive and inclusive work environment

Key Responsibilities of an Arabic-speaking Customer Service Advisor:

  • Being the first point of contact for customers calling regarding their pensions or trust funds
  • Communicating to customers in both English and Arabic via phone, email and webchat
  • Handling a variety of pension-related queries and supporting these customers
  • Providing solutions to suit each customer and their query
  • Ensuring customers are receiving excellent customer service at all times

Key Skills and Experience of an Arabic-speaking Customer Service Advisor:

  • You must be fully fluent in both Arabic and English
  • Excellent customer service is required
  • You will be committed to providing customers with a great service
  • Good communication skills are required
  • A positive, can-do attitude is necessary

If you are interested in this position and have the required skills and experience, please apply now!

Red Recruitment (Business)

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.