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As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based in Banbury. The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with ingredients of the highest quality. Working as part of a dedicated team. The role is full time, permanent, based in Banbury offering a starting salary of up to £27,000.
Purpose of the role is to provide excellent levels of customer care, processing orders and providing after sales service.
Key Accountabilities for the Customer Service Administrator:
- Processing customer orders
- Confirming receipt of all orders to customers
- Arranging delivery with hauliers
- Raising customs import and export documentation as required
- Raising sales invoices
- Validating purchase orders
- Communicating with suppliers
- Maintaining all contract records
- Ordering and arranging delivery of stock, ensuring stock rotation
- Liaising with internal teams
- Investigating any stock discrepancies
Key Skills Required for the Customer Service Administrator:
- Sales order processing experience
- Stock control experience
- Solid customer service skills and rapport building skills
- Confident communicator
- Strong customer service skills
- Excellent verbal and written communication skills with strong attention to detail
- Organised with a positive demeanour
What's in it for you?
- A starting salary of up to £27,000
- Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 pm with an hour for lunch
- 33 days holiday including Bank Holidays
- Opportunity to join an established and highly successful local employer
