Customer Service

Pertemps Banbury

Posted 8 hours ago, valid for 4 days

Banbury, Oxfordshire OX16 0UD, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The job title is Customer Service Advisor located in Banbury, close to the M40.
This is a full-time, permanent position with working hours from Monday to Friday, 8:30 AM to 5:00 PM.
The salary for this role is £26,000 depending on experience.
Candidates should have solid previous office-based customer service experience.
The role involves handling customer inquiries, resolving issues, and providing product information.

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Job Title: Customer Service Advisor
Location: Banbury, close to the M40
Job Type: Full-time, Permanent
Working Hours: Monday to Friday, 8:30 AM - 5:00 PM
Salary: £26,000 DOE

Our client are a company located conveniently near the M40 in Banbury. Their team is committed to delivering exceptional service and support to their customers. They offer a dynamic and supportive work environment where no two days are the same.Job Description: We are seeking a dedicated Customer Service Advisor to join our clients busy and varied team. This role is perfect for someone with solid previous office-based customer service experience who thrives in an ever-changing environment.Key responsibilities include:Handling customer inquiries via phone, email, and chatResolving customer issues and complaints efficientlyProviding detailed product information and guidanceProcessing orders and managing customer accountsCoordinating with suppliers and participating in production meetingsPerforming administrative tasks and maintaining accurate recordsRequirements:Proven office-based customer service experienceExcellent communication skills, both written and verbalStrong PC skills, including proficiency in Word, Excel, and TeamsAbility to work well under pressure and adapt to changing situationsStrong organisational and multitasking abilitiesBenefits:Competitive salary of £26,000 DOEComprehensive training and development programsFriendly and supportive team environmentOpportunities for career advancementConvenient location with easy access to the M40If you are interested in this role, why wait... APPLY NOW

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