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We are looking for a dedicated Service Manager to help individuals with learning disabilities live their best life possible.
Our client is one of the largest learning disability charities in the UK, supporting over 2,500 people through their friendly, supportive, creative and diverse teams.
What's in it for the ideal candidate?
Our client offers a range of benefits and career development opportunities. They provide a comprehensive induction, full training and support along the way. With Skills for Care accreditation they are committed to investing in their employees to ensure they have the specialist skills and expertise needed to support people to live the best lives possible. As a 'Gold' standard Investors in People accredited employer, they are committed to supporting colleague wellbeing as a priority. Within this, all employees get access to TELUS Health - the world's biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
Company Benefits:
* Annual Leave: 33 days (including 8 days statutory bank holidays)
* Training: Access to award winning training and development
* Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
* Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
* Discounted mobile 'phone contracts. As an employee, you'll be able to take advantage of Vodafone's Employee Advantage programme, giving you up to 30% off.
* Care Friends: Employee referral app - earn money for referring your friends to work for the organisation.
* Free life assurance - 3 x your annual salary and more.
About the role:
As a Service Manager, you'll be supporting adults with learning disabilities to live the best life possible.
You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively.
You will be responsible for nurturing and inspiring staff to help ensure we have the best teams offering great support services.
Assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service.
Be responsible for managing the performance of your team; including your team's delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.
Alongside the Regional Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.
As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.
As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota'd basis, including nights, weekends and Bank Holidays.
A full UK driving licence, with access to your own vehicle, is essential for the role.
About you:
* You will have experience supporting adults with complex learning disabilities.
* You need good IT skills and experience of maintaining records to be a success in this role.
* You will have knowledge of CQC regulations
* You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment.
* You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations
If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life - then this is the role for youe!
