- Administration for all aspects of property management
- First point of contact for tenants, contractors and landlords
- Prepare and check properties for tenancy starting
- Instructing appropriate contractors
- Conduct check-ins, checkouts and inspections
- Complete administration following on site appointments
- Responsibility for ensuring rents are paid on time
- Respond to and deal with all maintenance issues raised
- Work seamlessly with internal divisions and teams
- Responsible for ensuring portfolio compliance in relation to current legislation
- Management of own diary whilst considering the team
- Spot and nurture new business opportunities
- Advise clients accordingly and refer property upgrades to relevant divisions within FK
- Ability to meet deadlines, efficient
- Good level of spelling and grammar
- Good communicator, relationship builder, problem solver
- 2 years customer service experience
- Detail orientated
- Positive can-do attitude, team player
- Strives to improve, accepts feedback