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- Greet and welcome clients and visitors in a professional and friendly manner.
- Answer and direct phone calls, take messages, and respond to client enquiries.
- Schedule and manage appointments, ensuring accurate booking and timely reminders.
- Maintain and update client/patient records accurately and securely.
- Handle incoming emails and general correspondence.
- Assist with billing and payments when necessary.
- Provide general administrative support including filing, scanning, and organising documents.
- Ensure the reception area is tidy and presentable at all times.
- Assist with managing office supplies and inventory.
- Support team members with additional administrative tasks as required.
- Previous experience working as a receptionist in a veterinary clinic, school, doctor's surgery, dental office, or similar setting.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office and other office software.
- Ability to multi-task and stay organised in a busy environment.
- Attention to detail and high level of accuracy.
- Professional, friendly, and welcoming demeanor.
- Ability to handle confidential information with discretion.
- A team player who is proactive and willing to assist with various office duties.
- Be part of a supportive and friendly team.
- Opportunity for flexible working hours.
- Gain valuable experience in a professional and dynamic setting.
- If you have a positive attitude, excellent organisational skills, and experience working in a client-facing role, we would love to hear from you.
- Our client can offer flexibility in terms of working hours however, occasional Saturday work will be required.
